Onboarding

Accountant client onboarding checklist

Last updated: 4 June 2026

Stop rebuilding onboarding requests from memory. Use templates for AML, engagement, and company formation evidence.

ComplyChase AI helps track documents, expiry dates, reminders, uploads, and proof. It does not provide legal, tax, accounting, or compliance advice. Final responsibility remains with the business, accountant, adviser, or authorised user.

Best For

Practice managers and client onboarding teams

AML/KYC pack
Engagement letters
Company formation proof
Director ID checks
Real-world example

When a new restaurant client signs up, the firm applies an onboarding template requesting ID, proof of address, bank mandate, and signed engagement letter — then chases only what is still missing.

Problem

Why firms search for accountant client onboarding checklist

Every manager uses a slightly different onboarding list.

Junior staff forget standard AML items.

Onboarding delays push back first invoice dates.

Evidence is stored in personal folders.

Outcome

What ComplyChase AI helps you put in place

Reusable onboarding templates

Clear missing-item tracking

Secure client uploads from day one

Consistent reminder schedules

Example workflow

A practical way to handle this client document work

  1. 1. Start from a repeatable checklist for AML/KYC pack. Start from a repeatable checklist for AML/KYC pack.
  2. 2. Give the client a secure upload path instead of scattered email attachments. Give the client a secure upload path instead of scattered email attachments.
  3. 3. Keep every requested document visible by client, due date, and status. Keep every requested document visible by client, due date, and status.
  4. 4. Use AI suggestions as a helper, then confirm or edit before saving deadlines. Use AI suggestions as a helper, then confirm or edit before saving deadlines.
  5. 5. Keep upload history, notes, and evidence together for internal review. Keep upload history, notes, and evidence together for internal review.
Example checklist

Documents and evidence firms often request

AML/KYC pack

Add owner, due date, status, reminder timing, and proof notes.

Engagement letters

Add owner, due date, status, reminder timing, and proof notes.

Company formation proof

Add owner, due date, status, reminder timing, and proof notes.

Director ID checks

Add owner, due date, status, reminder timing, and proof notes.

Free tool CTA

Create a checklist, reminder email, tracker, calendar reminder, or workflow diagram before you move the process into ComplyChase AI.

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FAQ

Questions practice managers and client onboarding teams ask

Can templates differ by client type?

Yes. You can maintain different checklist templates for sole traders, companies, and landlords.

Pricing CTA

Start from £29/month for up to 10 clients.

Email reminders are included in all plans. Paid add-ons, including WhatsApp reminders, are coming soon.

View Pricing

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